November 22, 2009

Are you ready for Bing?

by Mike Moran

No, not that Bing–Microsoft's Bing search engine. And no, I haven't been living under a rock. (Who does that, anyway?) I know Bing has been out for months. That's not what you need to be ready for. You need to be ready for approval of the Yahoo! deal with Bing, because once that happens, everything you've been doing with Yahoo! will change. And if you haven't been doing anything with Yahoo!, you might want to change that, too.

The latest guess is that a regulatory decision will come in the first quarter of 2010, but the government follows no timetable, so it could come sooner or later than that. If approved, and many think it will be, Yahoo! will start dismantling its organic and paid search platforms and substituting Bing, country-by-country, probably starting in the U.S.

What will that mean to the search business? It means that Bing, which holds around a 10% share of U.S. searches today, will suddenly get close to 30%. You might have easily ignored Microsoft before, but it's hard to turn your back on a 30% market share. Those people buy stuff, too.

What will that mean to the search marketer? It depends on what you are doing with Yahoo! and with Bing today:

You don't use paid search. If you currently rank well in Bing organic search, but not in Yahoo!'s, it's a happy day, because now your rankings improve. Of course, if you are in the reverse situation, problems for our heroes. You might want to experiment to bring up your Bing rankings before it becomes critical.
You use Yahoo!'s paid search but not Bing's. Time to crank up that Bing account. It won't happen immediately, but Yahoo! will eventually send their ads packing and it makes sense for you to get familiar with Microsoft adCenter and start dialing up your campaign now.
You use Bing paid search but not Yahoo!'s. Get ready for an influx of traffic but also a hit to your budget. Your paid search costs will likely triple, if you haven't capped them. That might not be an issue if you are happy to get more profitable traffic, but you ought to be prepared.
You use both Yahoo! and Bing paid search already. How this affects you depends on how well you are doing with each search engine. Over the next few months, you ought to spend way more time optimizing your Bing paid search results.

Most of the companies that I work with tell me that they are using Google AdWords but are not working with any other paid search program. For you, nothing will change on the paid side if the deal goes through, but you might want to re-examine that stance. Perhaps it made sense to forego all the extra work of managing two vendors to try to get that 30% share, but should you make the same decision when it is half the work?

It's unclear whether Microsoft's latest search strategy will make any dramatic inroads on Google (I'm betting that it won't), but 30% of the market is nothing to sneeze at. (I'm not sure why sneezing is an issue, but just stick with me here.) If you've been looking for a low-effort way to improve your paid search results, doing some experimenting with Microsoft adCenter over the next few months might be a good use of time. If the deal is approved, you'll have already learned what works and you'll be reaping the benefits at a time when your competitors are just noticing that the world has changed.